When any transaction happens on a TrillionPay.com powered website, TrillionPay sends your Credit Card details to your Credit Card Issuing Bank. Your Credit Card [CC] Issuing Bank verifies the CC details sent by us and responds to us accordingly. Based on this, TrillionPay displays an appropriate message to you.
In the instance where you have been displayed this message by the TrillionPay server, it implies that your CC Issuing Bank has refused to process this transaction. We don't know exactly why your Bank has declined this transaction, but the reaon could be one of the following:
- You have done some transaction previously on your Credit Card but irrespective of that, having failed or succeeded, the transaction amount in your Credit card has been blocked. So though your Credit Card displays that you have not crossed your Maximum Available Funds threshold, you still do not have enough funds to transact.
- Your Credit Card has been reported as stolen.
- Due to some pending formalities your CC Issuing Bank has blocked your account and stopped any transactions from happening using this Credit Card.
There can be numerous reasons for your Issuing Bank declining this transaction, however, you need to get in touch with your Credit Card Issuing Bank to know the exact reason and its solution, so that you can continue transacting with us.